Returns & Refunds Policy

At MarineShopOnline.com, customer satisfaction is important to us. This Returns & Refunds Policy explains the conditions under which returns and refunds are accepted.

Eligibility for Returns

  • Items must be unused and in original packaging
  • Return requests must be made within 7–14 days of delivery (unless stated otherwise)
  • Proof of purchase is required

Non-Returnable Items

  • Used or installed outboard motors
  • Customized or special-order items
  • Consumable marine parts

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original payment method.

Shipping Costs

Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

Damaged or Defective Items

If you receive a damaged or defective product, contact us immediately so we can assist you with a replacement or refund under our warranty policy.

Contact Us

For return or refund requests, Click Here